Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
Hello @gordo40, yikes, we definitley don't want to see you without your phone service. Are you still unable to get a dial tone? Just to make sure we're on the same page, are you unable to make and receive calls?
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XfinityAirelle
Official Employee
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2K Messages
1 year ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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gordo40
New Poster
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2 Messages
8 months ago
we installed the new modem Sunday and the line stopped working .....no signal!!
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