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Sunday, November 24th, 2024 5:04 AM

I would like to cancel my land line

I actually have 2 questions:

1) How do I cancel my land line?

2) Why is it so difficult to cancel a land line? (OK, I actually know the answer to that...)

Official Employee

 • 

1.9K Messages

2 months ago

Thank you so much for taking the time to reach out to Xfinity Support @user_9wvwgi! We are so glad to hear from you and want to help in any way that we can. No worries! You have reached out to the right team to help with your service needs. We do see the message you sent and will be following up with you there. 
 

2 Messages

Need to cancel my land line. !!

2 Messages

14 days ago

Trying to  cancel land line

Official Employee

 • 

1.1K Messages

 

user_ap27w9 Our team can help with changing your services. If you still need assistance, please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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