GalenM's profile

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3 Messages

Thursday, October 9th, 2025

I have no phone service

I recently installed a new modem and turned in the old one without checking the phone port.

I have no dial tone and can't make calls. I don't have a smartphone and can't install apps.

Rebooting the modem did nothing. I assume that voice wasn't installed correctly on your end.

Only a service tech could fix this, but I don't have phone service to call one.

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Visitor

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3 Messages

1 day ago

To be clear, I have tried both phone ports on the back of the modem; no dial tone on either.

Internet and Voice

Voice and Data Modem

Status Unavailable

Visitor

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3 Messages

During setup, the only MAC address requested was the CM MAC;

I never provided the MTA MAC nor was I asked to do so.

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