Visitor

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2 Messages

Tuesday, September 9th, 2025

How to transfer home number to xfinity voice.

I have 2 home phones.  1 with brghtspeed and 1 with xfinity.  I want to bring the brightspeed number over to xfinity and cancel my current xfinity number.  How do I do this?

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Accepted Solution

Official Employee

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2.5K Messages

1 day ago

 

user_3zxmth Hey there! Thanks for using our Forums and for taking the time out of your busy day to contact our Xfinity Support Team. You came to perfect place for assistance and we are here to help figure out what the best route is to bring over that line. To get started can you send us over a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

(edited)

Visitor

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2 Messages

Took a while but ported over.  Hoping for the service change in a couple days.

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