how to download voicemails

I have a number of voicemails from my late parents and I would like to download them & save in the audio format. How can I do that? I'm not sure how much longer I will keep a landline, but really want to save these! Thanks for your help!

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XfinityWilliam

Official Employee

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954 Messages

12 days ago

Hello chefley10. Here is a link to show you how to download a voicemail and keep it https://www.xfinity.com/support/articles/get-voicemail-while-traveling

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chefley10

Frequent Visitor

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17 Messages

@XfinityWilliam I have tried that and it shows it downloaded in my search bar, but it doesn't show up in Itunes?

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11 days ago

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XfinityArmand

Official Employee

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1.8K Messages

@chefley10 the downloaded voicemails will be in your device's downloaded folder.

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11 days ago

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chefley10

Frequent Visitor

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17 Messages

Device? Where do I retrieve them to litsen?

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11 days ago

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XfinityWilliam

Official Employee

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954 Messages

chefley10 They will be located wherever you choose the file destination, when you download the voicemails.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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11 days ago

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chefley10

how to download voicemails

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