user_owr2yw Welcome to our community forum! You've reached the perfect place to get help with your Xfinity home phone service. What troubleshooting steps have you tried with the Xfinity Assistant? Is the LED light on your modem currently on, off, or blinking? What color is it?
Thank you for making us aware of the issue that you are experience. Have you attempted any troubleshooting steps like unplugging your modem and phone for 60 seconds, and plugging them back in? I would also make sure that all cords/cables are securely fastened.
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XfinityEmilyB
Official Employee
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20 days ago
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user_qyp8x9
Visitor
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1 Message
20 days ago
I need some one to come out and check our landline-- no dialtone. Asap since July 4th please help!
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