2 Messages

Friday, March 17th, 2023 7:38 PM

help with xr11 remote

​tv voice command does not work, tv wont turn off , volume is not working​

Official Employee


544 Messages

4 days ago

@user_9aaf10 Hello and good afternoon, and thank you for reaching out here over our Xfinity Community Forum. I am so sorry to hear about these TV remote issues you are experiencing, and I would be more than happy to help! Are you seeing any lights on the remote at all, or is it totally dark? -Christopher

forum icon

New to the Community?

Start Here