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Thursday, October 16th, 2025

help with receiving call from my bank - the call is not coming through

What is wrong with my home phone line -- it is not allowing my phone to ring when my bank is calling to provide me with a code!

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Official Employee

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1.9K Messages

10 hours ago

Hey @user_c6a26z, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your home phone line. I would be more than happy to offer my assistance looking into this further for you. Is it only from the bank that the call is not coming through?

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