Visitor

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2 Messages

11/12/2026 6:09 PM

Help with Porting our previous AT&T landline to a new Xfinity Voice

Help with Porting our previous AT&T landline to a new Xfinity Voice. I would like to learn how to complete this task here online. Thank you

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Visitor

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2 Messages

1 day ago

apparently Xfinity does not monitor this site.......

Official Employee

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2.8K Messages

Hi there, @user_yda95f. Thanks for reaching out to us here on the Community Forum. We can assist you with porting a number over to XFINITY Voice. Also, sorry for the delay. We try to get to questions as quickly as possible. 

Please send a direct message to us including your full name and complete street address.

 

 

Here's the detailed steps to direct message us:

1-Click "Sign In" if necessary.

2-Click the "Direct Messaging" icon.

3-Click the "Start new conversation" (pencil and paper) icon.

4-In the "To:" line, type "Xfinity Support".

5-As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6-An "Xfinity Support" graphic will replace the "To:" line.

7-Type your message in the text area near the bottom of the window.

8-Press Enter to send it.

 

How to: Direct messaging within the forum

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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