Hi there, @user_11c1f1! Our Digital Care team can help allocate a new phone number for your Xfinity Voice home phone. Could you please send our team a direct message? To send a direct message: • Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging • From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'. • Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond. To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address. Thank you!
XfinityThomasA
Official Employee
•
1.2K Messages
1 year ago
Hi there, @user_11c1f1! Our Digital Care team can help allocate a new phone number for your Xfinity Voice home phone. Could you please send our team a direct message?
To send a direct message:
• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address. Thank you!
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