Can't Receive Calls

I can make outgoing calls on my phone. I have a dial tone. And outside callers can call me (my phone rings), but when I pick up the phone, I cannot talk to the other person and they cannot hear me either. Its only when I initiate the call that my phone works. Please help

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Responses

JohnSugarLand

New Poster

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2 Messages

4 years ago

I have exact the same problem after I replaced my xfinity X1 Modem a few days ago.

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XfinityKatie

Official Employee

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744 Messages

Hello @JohnSugarLand, thank you for taking part in our community here! This thread is over a year old and will be closed. If you need assistance with your phone service, or anything else, please create a new thread detailing your issue and our community will be able to further assist you there!

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4 years ago

0

Home Phone Service & Equipment

Dane_ca05254

Can't Receive Calls

JohnSugarLand

XfinityKatie

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