Visitor
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4 Messages
Block Non verified numbers
Since Comcast can tell if number is real or not spoofed. They place a V on the caller ID. Why don't you give us the option to BLOCK all non-Verified numbers?
Visitor
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4 Messages
Since Comcast can tell if number is real or not spoofed. They place a V on the caller ID. Why don't you give us the option to BLOCK all non-Verified numbers?
XfinityKei
Official Employee
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1.2K Messages
2 years ago
Hello and good afternoon! These are great questions. I'm sorry to hear about those non verified calls. I used to get a lot of those calls as well.I have a link from our awesome Help and Support site which goes over the features we have for our home phone service (https://www.xfinity.com/support/articles/phone-quick-reference-guide)
I have my Anonymous call rejection turned on. It helps in preventing those block calls/caller IDs from getting through.
You can also add your phone numbers to the National Do No Call Registry here at (https://www.donotcall.gov/) you can report those unwanted calls there as well. If you received an unwanted call after your number was on the National Registry for 31 days, you can report it to the FTC!
Let me know if you have anymore questions about those calls or need help with setting up your features.
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Dwbster2022
Visitor
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4 Messages
2 years ago
I have attempted to block all calls that Comcast allows. I am on the do not call list. I have block over 90 numbers that begin 724.320.. None are verified, they are not listed as spam and when I call the number back, it not in service. I know your not going to do it for me but Comcast needs to allow us to block non-verified numbers.
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