Visitor
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1 Message
voicemail transcripts to email
For years all voicemails also were sent to my email (Gmail). VERY convenient. Why has this stopped happening? (Recently 3 voicemails were left and no transcript was emailed to me.)
Visitor
•
1 Message
For years all voicemails also were sent to my email (Gmail). VERY convenient. Why has this stopped happening? (Recently 3 voicemails were left and no transcript was emailed to me.)
XfinityJohnG
Official Employee
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1.7K Messages
14 days ago
Thank you for reaching out to us here @user_vs5l1a. If you are still having that issue with your readable voicemail we would be happy to troubleshoot that from here for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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