Visitor
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1 Message
Removing all features from Voip
I need a VoIP landline phone for remote work. It cannot have call waiting, call forwarding, 3 way calling, conferencing or voicemail. I tried to get these removed with an agent but was told they could not be remove form the line. I have read on this forum that these features can be removed. would you be so kind as to remove them from my VoIP line.
[Edited: "Personal Information"]
XfinityJeff
Official Employee
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309 Messages
20 days ago
Good morning @user_2n849j, and thanks for visiting us on the community forums, I hope you are having a good weekend so far. I can understand the need to have those features removed from the line, and you have come to the right place that can take care of that for you. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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