1 Message

Monday, January 23rd, 2023 4:56 PM

Receiving 'This mailbox is currently unavailable' when attempting to access voicemail

When attempting to access voicemail box from my home phone, I am receiving a message saying 'This mailbox is currently unavailable'.  When attempting to review voicemails through the Xfinity app, I am receiving the below message.  

Can support please help?

Thank you


Official Employee


473 Messages

2 days ago

Hello @user_afd1ce, and thank you for reaching out to us today for help with your voicemail concern. You have come to the right place for assistance! 

Can you send us a private message with your full name, name of account holder (if different), and service address?

To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

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