user_jlk21's profile

New Poster

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6 Messages

Friday, January 2nd, 2026 4:07 PM

NomoRobo no longer supports Xfinity VOIP in 2026

According to NomoRobo, they no longer support Xfinity VOIP starting 1/1/2026. To verify, I logged into my NomoRobo account today and it says "unsupported" for my VOIP number.

What alternatives, if any, are compatible with Xfinity VOIP? Ideally, I'd like something that has a caller id (displayed text, not just the incoming number) blocking feature. I can live without NomoRobo, but my elderly in-law's really need a good solution.

Any advice would be much appreciated. Thanks!

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Official Employee

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3.1K Messages

1 month ago

Hello, @jlkuehn you can still take advantage of the call blocker and spam call features we offer here

New Poster

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6 Messages

I've been using the built-in call blocker and spam features, however I'm looking for something a bit more comprehensive. Are there no 3rd party alternatives? Would love a way to block by caller id name...  something my in-law's would greatly benefit from.

Official Employee

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2.1K Messages

jlkuehn when it comes to 3rd party options, we wouldn't be able to recommend any, but there is a chance other users of the forum have a recommendation to share with you.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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New Poster

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6 Messages

Thanks for letting me know. Hopefully somebody can recommend something.

Official Employee

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3.1K Messages

@jlkuehn Our community is amazing for their knowledge base. Please keep an eye on future announcements on this topic for possible alternatives. In the meantime, never hesitate to create another public post for any of your future account and service needs! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

13 days ago

Glad I saw this info, as I was having lots of spam call issues.  The Xfinity support page still says to "Sign up for Nomorobo".

I want to keep my home phone but the spam calls are crazy, and you can only block so many.

 I don't want  to have to choose to have ALL my calls go to voicemail just to get rid of the spam. 

 Xfinity make it so hard to report spam too. You have to go to xfinityspamfeedback.com complete the form, with your email, get a verification code in your email, to be able to submit. I wish using my home " Xfinity voice "phone service was easier, more like my cell phone, especially when the spammers call early in the morning. 

New Poster

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6 Messages

I've yet to find any alternatives for 3rd party VOIP spam blockers. Seems like there are plenty of iOS/Android options (cell phones), but there appears to be a gap for VOIP. I rarely use my landline anyway, so perhaps this will the thing that finally prompts me (and others) to drop the landline and solely use my mobile.

New Poster

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3 Messages

5 days ago

I just tried signing up for NOMOROBO from the Xfinity link they provide (https://www.nomorobo.com/signup) and it did not work.  Called Xfinity customer care and spent 30 minutes with them trying to connect.  Obviously their customer support does know that NOMOROBO no longer supports landlines.  Xfinity really needs to take their website page (https://www.xfinity.com/support/articles/nomorobo) and all references to NOMOROBO down.  Here is the link to NOMOROBO's declaration (https://nomorobo.zendesk.com/hc/en-us/articles/41087882749453-Nomorobo-Landline-Service-Discontinuation).  For now, I use a Panasonic wireless landline phone that enables me to block specific or blocks of phone numbers.  Not the best solution but it helps.  Xfinity, if you're listening, fix your website!!!

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