Cammby's profile

Contributor

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58 Messages

Monday, August 11th, 2025

How to disable Xfinity Voicemail?

Why does it seem like it's impossible to accomplish this?  We never want to use this and just want it gone.  We've had a few calls that never rang through - just had one this morning - and went straight to Xfinity voicemail.

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Official Employee

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1.4K Messages

18 days ago

 

Cammby Thanks for creating a post. The Voicemail feature may be something that we can remove from the account, and I'd be happy to check for you. Please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

  • Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
  • Click the "New message" (pencil and paper) icon
  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
    • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
    • An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it.

 

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