Visitor
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1 Message
Disable Voicemail Service
I need to permanently disable voicemail service. While I see it can be done in the forum, I am having difficulty in finding the right part to support. I need the V/M completly disabled from the account
Visitor
•
1 Message
I need to permanently disable voicemail service. While I see it can be done in the forum, I am having difficulty in finding the right part to support. I need the V/M completly disabled from the account
XfinityMatthew
Official Employee
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478 Messages
21 days ago
Hello user_37f7y5 we can certainly remove the voicemail feature from your plan if you want it disabled. To get started send us your full name and the address for you account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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