PeteRFNY's profile

Regular Visitor

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24 Messages

Wednesday, January 4th, 2023 9:52 PM

Disable Voicemail Feature

I would like to be able to disable the voicemail feature. I'd like it so that if no one is answering the line either rings a certain amount of times and hangs up or just keeps ringing. I don't see any way to disable the voice mail, it seems to just be "on" all the time. Is there a way to have it NOT be on and have the line ring or hang up after a certain amount of rings?

XfinityJoshD

Official Employee

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445 Messages

5 months ago

Thank you for taking the time to create a post and reach out to our community here on the forums, @PeteRFNY. You should be able to disable your Voicemail features with the help of your account settings. You can learn more about it here https://www.xfinity.com/support/articles/manage-voicemail-features-in-xfinity-connect. Please let us know if this helps or if you continue having issues and we will be here to help. 

Visitor

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1 Message

@XfinityJoshD​ 

This does not actually answer the question. He is looking to disable voicemail entirely, not manage the features. As such, that page does not address the issue.

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