Visitor

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2 Messages

Tuesday, January 6th, 2026 8:39 PM

Completely Disable / Turn Off Voicemail

Please someone help.  I want to completely turn off the voicemail feature.  I do not want it.  I want to disable it, I want to remove it, I want to turn if off.  How can I do this or get it done?  Thanks.

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Official Employee

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1.9K Messages

2 days ago

Hello, @user_psq5gw thank you for reaching out over Xfinity Forums. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.


With the Xfinity Forums being a public gathering spot there may be delays before you hear from a Xfinity employee, and do want to ensure you're able to get assistance with the voicemail concern. I'm not finding a self-service option to disable voicemail from the customer facing side: https://www.xfinity.com/support/articles/manage-voicemail-features-in-xfinity-connect

Please let me know if you still need help with getting voicemail removed, I can assist with that. 

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