Visitor
•
8 Messages
Advanced call forwarding not available
Same problem posted many times, but I never see the resolution. I want to set up nomorobo on my voice line. To do that I have to enter a nomorobo number to my advanced call forwarding list. But the advanced call forwaring tab says "Sorry but something went wrong" and then I go into an endless search for how to fix that, always unsuccessful. I see some experts ask for detailed account information, after which they may be able to solve the problem. Is that what I need to do, and how do I do it? Thanks in advance
XfinityShawn
Official Employee
•
1.7K Messages
2 months ago
14
0
XfinityDemitrius
Official Employee
•
2K Messages
2 months ago
Thank you for taking the time to reach out @reggiebruce. I am glad that we were able to look into the Advance Call Forwarding and help get that resolved so you can now access the features online. If you need any other assistance, please create a new public parent post. Thank you for choosing Xfinity and we hope you have a great rest of your evening.
0
0