Visitor

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1 Message

Saturday, March 7th, 2026 10:45 PM

Why do t I get a bill

I am being ripped off and haven't gotten a bill yet and I'm not supposed to have paperless billing. 

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Expert

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116.5K Messages

9 hours ago

The concern is not "Community Center / Guidelines" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.5K Messages

9 hours ago

Hello @Madmom253 Can you elaborate what billing discrepancy you are having? When it comes to paperless billing that setting is controlled on the customer's end through our website or the app. Steps to manage those preferences can be found below. Be aware if you are receiving the $10/mo autopay discount that does require paperless billing and would be removed if you turn either off.

Manage paperless billing

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