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Chrissy15221
20th Anniversary celebration
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Contributor

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154 Messages

Sunday, July 17th, 2022 6:48 AM

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Xfinity community username

May I change my username from the given one ( with the letters & numbers)  ?

Christine 

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2 years ago

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Chrissy15221

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154 Messages

2 years ago

@XfinitySean​ 

I didn't realize that I could do it at my end …  tapped my picture > view profile settings > username > backspaced to retype new name > save .

Thanks 

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CCSean1

New Problem Solver

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318 Messages

2 years ago

Hello @user_13b361, thank you for taking the time to reach out to us on the forums I hope you are doing well! You absolutely have the option to change your username from what it currently is. If you are unable to do it on your end we can assist you with getting it changed on the backend. You can either send us a direct message with the username you would like or post it here, and we can get it changed for you!

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Chrissy15221

Contributor

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154 Messages

@XfinitySean​ 

I didn't realize that I could do it at my end …  tapped my picture > view profile settings > username > backspaced to retype new name > save .

Thanks 

This reply has been converted into a comment

Christine 

2 years ago

0

XfinityDilary

Official Employee

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1.8K Messages

Awesome! I am glad that worked. If you need anything else, let us know. We are availble to assist at any time. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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