Chrissy15221's profile

Contributor

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55 Messages

Sun, Jul 17, 2022 6:48 AM

Closed

Xfinity community username

May I change my username from the given one ( with the letters & numbers)  ?

Accepted Solution

Contributor

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55 Messages

5 months ago

@XfinitySean​ 

I didn't realize that I could do it at my end …  tapped my picture > view profile settings > username > backspaced to retype new name > save .

Thanks 

This comment was created from this reply
XfinitySean

Official Employee

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281 Messages

5 months ago

Hello @user_13b361, thank you for taking the time to reach out to us on the forums I hope you are doing well! You absolutely have the option to change your username from what it currently is. If you are unable to do it on your end we can assist you with getting it changed on the backend. You can either send us a direct message with the username you would like or post it here, and we can get it changed for you!

Contributor

 • 

55 Messages

@XfinitySean​ 

I didn't realize that I could do it at my end …  tapped my picture > view profile settings > username > backspaced to retype new name > save .

Thanks 

This reply has been converted into a comment

Official Employee

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453 Messages

Awesome! I am glad that worked. If you need anything else, let us know. We are availble to assist at any time. 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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