U

Visitor

 • 

7 Messages

Mon, Jul 11, 2022 9:57 PM

Closed

Where is the Direct Message Icon?

Will it appear after this post?

Accepted Solution

Again

Expert

 • 

27.7K Messages

1 m ago

@user_b4cd4e​ 

Please do not try to send a DM to an OE unless expressly asked to do so; otherwise you are in violation of our Guidelines and the Acceptable Use Policy.  Please post your issue in the appropriate forum so that you can receive help.  Thanks!

This comment was created from this reply

Visitor

 • 

7 Messages

1 m ago

Still not there. What am I missing or not doing? Thanks!

Again

Expert

 • 

27.7K Messages

@user_b4cd4e​ 

Please do not try to send a DM to an OE unless expressly asked to do so; otherwise you are in violation of our Guidelines and the Acceptable Use Policy.  Please post your issue in the appropriate forum so that you can receive help.  Thanks!

This reply has been converted into a comment

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Visitor

 • 

7 Messages

Just needed to refresh and it's there, thanks.

I will indeed wait until asked.

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