Andyross's profile

Gold Problem Solver

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7.8K Messages

Wednesday, December 13th, 2023 3:42 PM

Weird scrolling issue on this forum

I have noticed that as you scroll down through responses, the page will suddenly jump all the way to the bottom when get near the bottom. I have seen this on both Firefox and Microsoft Edge. I have to scroll up to see the last few entries.

Gold Problem Solver

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25.3K Messages

2 months ago

... scroll down through responses, the page will suddenly jump ...

Annoying, isn't it? As I scroll down through a topic and approach the "Comment on this post here..." box the page suddenly

jumps down a screen or two. Can't imagine what "improvement" they might have been attempting that has this unpleasant side effect. Although, when I click "Post" to enter a Comment, it seems to me that the screen jumps up in a way I don't believe it did previously. Sprinklr (sic) strikes again!

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Gold Problem Solver

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7.8K Messages

2 months ago

I wonder if this semi-related to the issue with GPC causing the text entry box to be missing. Maybe some half-baked fix that wasn't tested properly.

Administrator

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5.8K Messages

2 months ago

@Andyross Thanks for letting us know about this. Can you provide a bit more details as to what browser you are using where you are experiencing this issue? Additionally, do you have an issue when using another web browser? Finally, did clearing your browser cache and cookies help to fix this? Thanks in advance for your responses these will help us to better diagnose and resolve this issue. 

Expert

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102.8K Messages

2 months ago

@XfinityJessie 

Same thing here Jessie. I noticed that it started a few days ago. It happens with Chrome, Firefox, and Edge. Clearing cache and cookies on all, and signing out and back in does not help.

Expert

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102.8K Messages

2 months ago

@XfinityJessie 

Any update on this issue Jessie ? It's still occurring.

Gold Problem Solver

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25.3K Messages

2 months ago

In addition to the annoying scroll-jump, now when I Edit a post, instead of opening the post in the editor window as in the past, the Forum now opens the post in a second editor window. This is especially bizarre when the post I'm editing is the last one in a thread. In that case I find myself looking an Editor window directly above another Editor window.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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