NFL Network channel

I’ve been an Xfinity customer since 1992. It gives me no pleasure to leave a negative comment but here we are. This year, the NFL network will no longer be offered as an available channel on Xfinity or on a live stream through ESPN+. This is terribly disappointing. That was one of the channels that I consistently watched during the season. It seems that this was a failure in terms of the contract negotiations, which I honestly cannot understand why Xfinity was not able to negotiate properly and make the deal work. I’m very disappointed.

I worked with a Customer Service person today who was as helpful as possible. However, they were not aware of the contract negotiations failure, so they offered potential solutions which, of course did not provide a remedy. I asked the Customer Service person to escalate my comments and wanted to leave my comments here as well.