U

Visitor

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5 Messages

Tue, Apr 5, 2022 1:48 PM

Never wanted this

I want to remove my account from the Xfinity community please.  How do I do that?

Administrator

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4.7K Messages

2 m ago

@user_05b80f 

While we cannot close your forum account, we can prevent it from accessing the site. If that is what you are looking for, please let us know and we can make that happen immediately.

Visitor

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5 Messages

@XfinityJessie​ What does that mean 'prevent it from accessing the site."?   that means the account will still exist and be connected here correct?

(edited)

Visitor

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5 Messages

Is anybody here??  Wow....

Administrator

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4.7K Messages

@user_05b80f 

We sincerely apologize for the wait you have experienced. Like most forums, the Xfinity Forum has never been designed to receive assistance in real time. Responding to the same message over and over without furthering the conversation is a form of bumping. We ask that you please refrain from doing that as it does violate our Xfinity Forum Guidelines. 

As for your Xfinity Forum profile, you are correct, the profile will still exist but we can remove its access to posting and remove any associate posts by this profile. Please let us know if this is how you would like to proceed.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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