My Post Was Edited. WHY???

I had a post, with a follow-on comment. Each posting contained some pertinent information with the BOLD attribute.

The next day, someone edited my two posts and removed the bold attributes, with a noted comment in each one of the entries: [Edited: "Bold Lettering"].

What is going on? When making a post or comment, within the editing formats (shown below the entry area) contains the ability to set a BOLD attribute on what your typing!!!

Unbelievable.

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XfinityAirelle

Official Employee

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2.2K Messages

2 months ago

plummerld Hi there! We are sorry to hear that your post was edited. This can sometimes happen automatically, not by our moderators. Were you able to get the assistance you needed from CSA?

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@XfinityAirelle Why would I contact CSA concerning the editing of my post (removal of BOLD attributes)??? Actually I just went and looked at the two posts that had been edited and now they have been re-edited, restoring the BOLD attributes!

Really, Comcast cannot get any further down the rabbit hole, but I'm sure it's possible.

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2 months ago

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XfinityAmira

Official Employee

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3.9K Messages

@plummerld, that was our mistake in editing the bold lettering which we have now corrected. Please forgive us for any inconvenience or frustration this has caused.

Please be sure to let us know if we can be of any other support. Thank you!

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2 months ago

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My Post Was Edited. WHY???

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