What do you mean by blocking other forum users? Is there a user who is bothering you or violating our forum guidelines in any way? If so, you are welcome to flag their posts/comments/replies as inappropriate. Those come directly to our Administration Team for review. If there are behavior issues that cannot be resolved via a direct message with the customer, a Forum Administrator may take additional action by blocking or banning the user from the platform to reduce future violations/behavior issues.
To flag a post as inappropriate, simply navigate to any forum post, comment, or reply and click the "3-dot" option on that message. In the drop-down menu, you will notice "Flag as inappropriate". Once selected, you will be met with a pop-up asking you to provide a brief explanation as to why you are flagging the post for Administrators to review. We will take it from there and address the posting or behavior issues directly with the user.
If you like, you are welcome to send me a direct message with your specific user concerns and our team will be happy to handle that on your behalf.
Official Solution
CCJessie1
Retired Employee
•
5.9K Messages
2 years ago
@DependentCustomer
What do you mean by blocking other forum users? Is there a user who is bothering you or violating our forum guidelines in any way? If so, you are welcome to flag their posts/comments/replies as inappropriate. Those come directly to our Administration Team for review. If there are behavior issues that cannot be resolved via a direct message with the customer, a Forum Administrator may take additional action by blocking or banning the user from the platform to reduce future violations/behavior issues.
To flag a post as inappropriate, simply navigate to any forum post, comment, or reply and click the "3-dot" option on that message. In the drop-down menu, you will notice "Flag as inappropriate". Once selected, you will be met with a pop-up asking you to provide a brief explanation as to why you are flagging the post for Administrators to review. We will take it from there and address the posting or behavior issues directly with the user.
If you like, you are welcome to send me a direct message with your specific user concerns and our team will be happy to handle that on your behalf.
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