Captendeavor's profile

New Poster


2 Messages

Mon, Jul 8, 2019 3:00 AM


You have to be kidding. I go to forumn and the text is one word per line and you need to read vertically. Not much confidence in this company. I feel like I am at war with them and I am not even hooked up yet.

Accepted Solution



4.4K Messages

2 y ago



Welcome to the Xfinity Forum and thank you for posting your feedback. We sincerely apologize for the inconvenience that you have experienced when attempting to access our forum. We have worked hard to ensure that the forum is optimized for most devices. Due to some limitations in the platform, if the device you are using, the browser, or your JavaScript versions are not up-to-date, you could see some less than ideal formatting.


We are happy to investigate this further for you if you would like to share your device (include model number), browser (include version info).

Learn more about Java updates here:


We apologize again and look forward to hearing back from you. 



Gold Problem Solver


2.2K Messages

2 y ago

There's something wrong with whatever you're using or however you're accessing the Forum.  It displays fine for me on my Windows 10 Desktop PC (Edge, Chrome, IE and also  Firefox), my iPad and my Droid Turbo 2 phone, both using a Chrome browser.


Just with what and how are you accessing the Forum?  It doesn't look like you're using the Xfinity My Account app because the 'Contact Us' options only gives 'Talk to an agent', 'Connect with us on Messenger', 'Tweet @ComcastCares' or 'Feel free to stop by your COMCAST SERVICE CENTER'....go figure.....

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