U

Visitor

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1 Message

Fri, Dec 31, 2021 7:43 PM

Closed

Forum website has no scroll bar.

the forum web page has no scroll bar.  page down, page up does not work. no way to navigate

Contributor

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29 Messages

6 months ago

I am having the same issue, it happens after I search for a topic. I tried in both Firefox and Chrome, something about search returning results destroy's the ability to scroll.

I can tab through the aria features to get down the page eventually, so I know there's content down there.  It's about as painful of as an experience as it sounds.

Please fix your website.  You're comcast.  Come on.

XfinityBilly

Official Employee

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246 Messages

i @averyfreeman3. Thanks for bringing this to our attention. I just checked on my end, and everything works fine. Please delete all cache and cookies, then restart your browser and see if that works.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
MNtundraRET

Expert

 • 

5.4K Messages

6 months ago

If you are using a computer, it is possible that you might have pulled in the right margin of the screen.

You could try to choose a slightly lower percentage of zoom for the screen (smaller type and pictures). 

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