kayo2's profile

New Poster

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1 Message

Tue, Aug 14, 2018 8:00 AM

delete account

Is there a possible way that you can delete your account and make a new one 

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Accepted Solution

ComcastJessie

Administrator

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4.3K Messages

3 y ago

@kayo2,

 

Thank you for posting here in the Xfinity Forum. 

 

For your forum account, we cannot "delete" it but we can help change the username and/or set up a new username. Please send me a private message if this is what you would like. 

 

If you are discussing your entire Comcast account, you cannot "delete" it to create a new one. However, once disconnected and reconnected at the same place or a new place, you will recieve a new account (but it will most likely be "linked" to the old account). 

 

Nerd

Expert

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24.4K Messages

3 y ago

You can send a message to @ComcastJessie and she can help you.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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