kayo2's profile

New Poster


1 Message

Tuesday, August 14th, 2018 8:00 AM


delete account

Is there a possible way that you can delete your account and make a new one 

Accepted Solution

Retired Employee


5.9K Messages

6 years ago



Thank you for posting here in the Xfinity Forum. 


For your forum account, we cannot "delete" it but we can help change the username and/or set up a new username. Please send me a private message if this is what you would like. 


If you are discussing your entire Comcast account, you cannot "delete" it to create a new one. However, once disconnected and reconnected at the same place or a new place, you will recieve a new account (but it will most likely be "linked" to the old account). 




24.4K Messages

6 years ago

You can send a message to @ComcastJessie and she can help you.

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