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Sunday, July 19th, 2026 11:51 PM
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I signed in already Cannot access email account
This conversation has been merged. Please refer the main conversation: Help to access my email Alreay signed into account
Help to access my email Alreay signed into account
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Gold Problem Solver
27.6K Messages
19 hours ago
If you became a customer in the past two years, they didn't provide an email, you had to bring your own. See https://www.xfinity.com/support/articles/account-email-information. And even if you had a Comcast.net email, if you didn't follow their Email Activity policy, they would have closed the email down. See https://www.xfinity.com/support/articles/email-activity.
BruceW
Gold Problem Solver
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27.6K Messages
19 hours ago
If you became a customer in the past two years, they didn't provide an email, you had to bring your own. See https://www.xfinity.com/support/articles/account-email-information. And even if you had a Comcast.net email, if you didn't follow their Email Activity policy, they would have closed the email down. See https://www.xfinity.com/support/articles/email-activity.
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