Cannot log in with my usual ID
Today when tried to log in to the Forums with my usual "BruceW" ID, I was prompted for a password. But that ID never had a password except the one for the associated @Comcast.net login, and that password doesn't work.
And using the Forum "Forgot Password" link to set a new password doesn't work either. I click the "reset password" link in the received email, enter "New password" and "Confirm New password" into the form, and when I click Submit , the page just loops back to https://forums.xfinity.com/t5/user/resetpasswordpage.
Can someone tell me what I need to do get access to my "BruceW" ID again please?