Hello, @user_b13610. I hope you're having an amazing day. I'm sorry to hear you've been having issue with the YouTube app. I'd like to help figure out the solution to this problem. So that we don't go over something you've already done, can you share with me what troubleshooting steps have you completed already?
Have you by any change tried resetting the streaming box by using our incredible My Account app?
No it's still broken. Xfinity Flex doesn't support YouTube TV it keeps crashing. I'm switching to Verizon 2/24. I wish Xfinity would simply acknowledge and address our issues.
Thank you for letting us know. We hate to see you go, but understand needs change. We would love to continue working towards a solution with you. We are here 24/7.
XfinityRaul
Official Employee
•
1.9K Messages
3 years ago
Hello, @user_b13610. I hope you're having an amazing day. I'm sorry to hear you've been having issue with the YouTube app. I'd like to help figure out the solution to this problem. So that we don't go over something you've already done, can you share with me what troubleshooting steps have you completed already?
Have you by any change tried resetting the streaming box by using our incredible My Account app?
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user_b13610
Visitor
•
4 Messages
3 years ago
No it's still broken. Xfinity Flex doesn't support YouTube TV it keeps crashing. I'm switching to Verizon 2/24. I wish Xfinity would simply acknowledge and address our issues.
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