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user_js0fym
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Friday, June 28th, 2024 6:08 PM

xumo remote battery change

how do i open the battery case on the remote? i press the arrow on the back but nothing moves. the back plate is one piece where other remotes are two that separate to open.

is there another spot i need to push, like a button on the front?

Question

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Updated 

8 hours ago

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XfinityThomasC

Official Employee

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1.6K Messages

8 hours ago

Hello, @user_js0fym to insert the batteries:

  1. Push the battery cover down and slide it off the remote.
  2. Insert the two included AAA batteries, making sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.
  3. Slide the battery cover back onto the remote.

Diagram of the back panel of the remote. The panel is removed, revealing the battery well. Two batteries go in the well.

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