4 Messages
XUMO Box Streaming Netflix in Low Resolution
Love the old FLEX box, works like a charm, never had issue. Unfortunately it got replaced by this XUMO box. I used it to watch Netflix. Watched 5 times so far, 2 out of 5 times it streams in really low resolution, it's so bad that the edge is all rugged/smudged. Don't think it's Netflix's problem -- because whenever this happened, I jumped to a laptop or pad/iphone, and watched the same program, they looked normal. So it must be this XUMO box.
With the old FLEX box, when the connection is not good/stable, it will stream in low resolution for the first 1 or 2 minutes, then it will get better and better. Seems that this XUMO box just lock-in the low resolution mode from beginning to end, which is horrible. The connectivity is not bad either when this happens -- speed tested and it all looks good
Are you guys aware of this? Is there any solution?
XfinityMartyR
Official Employee
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1.6K Messages
4 months ago
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user_kxq83x
Contributor
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21 Messages
4 months ago
Xumo is a disaster. I cant say it enough
it’s outdated by about 10-15 years…
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user_5npaqd
1 Message
4 months ago
I'm having the same issue. What's the resolution? I was hoping it would just sort itself out but everything on Netflix is super pixelated and has been from the get go.
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user_bweiw3
1 Message
1 month ago
I have observed this as well.. I just recently changed my flex box to dump not by choice but because it quit working. I watch Netflix and have noticed the resolution is about half of what it was with the old flex box..
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