U

Friday, November 8th, 2024 1:54 AM

X16 remote

X16 remote blinking blue tried factory reset it didn't work 

Problem Solver

 • 

613 Messages

1 month ago

@user_69730e Did you also try replacing the batteries?

Official Employee

 • 

2.5K Messages

1 month ago

Hey there, user_69730e, thanks for reaching out through Xfinity Forums regarding your X16. We definitely want to ensure that your remote is working! Have you tried any other troubleshooting steps like swapping out the batteries?  

 

forum icon

New to the Community?

Start Here