Hello, @user_ae8239, thank you for letting us know about the issues you are experiencing with the YouTube TV app. We would be glad to assist. Now, are you experiencing this app not launching on X1 or Flex? Is there any error messages or codes when you try to launch it?
same issue, just got Flex device. You Tube TV won't open. Says it's going to 3rd party app "press i for info" but nothing happens. Also lists in recent apps, but haven't been able to open or log in
@user_bdb60e. Thanks for letting us know about Youtube TV. We definitely want to do some troubleshooting and put in a ticket if needed. Let me know when you have time to work on it.
I no longer work for Comcast.
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XfinityJaxie
Official Employee
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292 Messages
3 years ago
Hello, @user_ae8239, thank you for letting us know about the issues you are experiencing with the YouTube TV app. We would be glad to assist. Now, are you experiencing this app not launching on X1 or Flex? Is there any error messages or codes when you try to launch it?
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user_bdb60e
Visitor
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1 Message
3 years ago
same issue, just got Flex device. You Tube TV won't open. Says it's going to 3rd party app "press i for info" but nothing happens. Also lists in recent apps, but haven't been able to open or log in
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