U

Visitor

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1 Message

Sun, Apr 10, 2022 11:54 PM

Trouble opening YouTube TV app

YouTube TV app will not open

Official Employee

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231 Messages

3分前

Hello, @user_ae8239, thank you for letting us know about the issues you are experiencing with the YouTube TV app. We would be glad to assist. Now, are you experiencing this app not launching on X1 or Flex? Is there any error messages or codes when you try to launch it? 

Visitor

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1 Message

2分前

same issue, just got Flex device.  You Tube TV won't open.  Says it's going to 3rd party app "press i for info" but nothing happens.  Also lists in recent apps, but haven't been able to open or log in

XfinityEthan

Official Employee

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879 Messages

@user_bdb60e. Thanks for letting us know about Youtube TV. We definitely want to do some troubleshooting and put in a ticket if needed. Let me know when you have time to work on it.

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