U

Visitor

 • 

1 Message

Sun, Nov 7, 2021 11:33 PM

Closed

The Plex app

I hooked the box up and was loving everything about it and then I went to use my Plex app and it’s not there. I can’t even add the app. So I unplugged it and put it back in the box. I honestly only use this app and it’s completely useless without it. It could be a very pretty paperweight. 

XfinityEthan

Official Employee

 • 

1K Messages

1 y ago

Hi, @user_8bbd4d. I can understand not needing it if you only use Plex. The Flex box does offer Peacock Premium for free and access to free preview events that cable customers have access to. If you are not going to use it I recommend returning it. You can drop it off at our store or a UPS store where they will pack and ship for free. 

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