1 Message
Subscription not updating
Good afternoon,
I went into settings on my Xumo box to update my subscription for Paramount from Paramount + to Paramount + with Showtime. The Xumo box allows me to go to settings> apps / subscriptions > and shows the two selections, but I can’t select one over the other, meaning I can’t make a selection.
Can someone please fix this?
Thank you
XfinityJeniece
Official Employee
•
2.4K Messages
18 days ago
Hey there, user_tvtp0n, thanks for reaching out through Xfinity Forums regarding your Paramount+ subscription. We watch a lot of Showtime in my household, so I understand wanting to add that subscription to your Xumo box. I have been watching The Chi recently! We would be happy to help you with getting this added. Have you tried restarting your box to see if that helps with adding the subscription?
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