vanjones's profile

Frequent Visitor


5 Messages

Tue, Apr 21, 2020 3:00 PM


Streaming Flex box

Wow, Comcast. Twice now I've been sent a streaming Flex box (I guess that's what it's called though it doesn't say as much on the packaging) so I can potentially be wooed away from Netflix and Hulu by watching the Peacock thing. Neither box worked.


You'd think a person would get used to disappointment from Comcast but I still am surprised and a little bummed each time.


Has anyone else had the remote fail to pair with the box? It's like Im poking a platic spatula for all the good it does, both times.


Official Employee


234 Messages

2 y ago

Can you try unpairing the remote by visiting and please Make sure your pointing the remote at the box and are close to it.

Let us know if that helps.

New Poster


3 Messages

2 y ago

It finally worked . minus the volume on the infinity remote. 



1 Message

1 y ago

Need help. I have xfinity modem and xfinity flex box. I do NOT have cable therefore I do not have an xfinity remote. I'm trying to pair flex remote and also connect the flex box to my tv and internet. Just keeps going back and forth from the welcome msg to connecting to your entertainment experience???




5.1K Messages

1 y ago

Please repost your problem as a new post.

This year old post being closed.

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