1 Message

Wed, Feb 23, 2022 5:07 AM


My remote wil not rewind or fastforward on Netflix or any other app on my flex box! It’s so irritating please help me

Official Employee


803 Messages


Hey there, thanks for reaching out through Xfinity Forums regarding your remote! We would be happy to help you with troubleshooting your remote's function as I can see how not being able to use the rewind and fast-forwarding function on your apps would be frustrating! Have you tried using the setup functions through this link, https://comca.st/3hcUBUj?

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