maranatha918's profile

New Poster

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1 Message

Thursday, January 14th, 2021 4:00 PM

Closed

Remote control

This is horrible customer service..All I need is a new remote control the site has me all over the place .. Xfinity/equipment doesn't work

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New Poster

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2 Messages

4 years ago

I have a new remote.  Finally got it working and tried to reprogram our 2nd remote and it wouildnto work.  Help now neither one of them works.

Official Employee

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1.2K Messages

What remotes do you have (with number keys or without) What steps have you taken so far to troubleshoot? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

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2.7K Messages

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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