Problem Solver
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729 Messages
Paramount+ slow and laggy
Why is the Paramount+ app so slow and laggy on the Xi6-T? The screen refreshes are super slow to load/draw, doing searches hesitates and hiccups. When I press the back button while watching a show, it takes almost a minute to go back with a spinning circle onscreen. All of the other apps on the device work fine and are quick. Just the Paramount+ app is buggy. A reboot of the device doesn't do anything to improve. The app built in my Samsung TV works perfectly fine.
CCJosh
New Problem Solver
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452 Messages
3 years ago
This is certainly not the experience that we want you to have when trying to use your Xi6-T to stream your favorite shows and movies, @DreamSayerZ. Restarting your device is a great start to help improve issues like this. Have you had a chance to check if you have the latest Paramount+ application installed? Another step that can help is rebooting your modem as it could be causing an unknown error with this specific application when it loads. Let us know if that helps!
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