3 Messages
Paramount Plus app not available
Hi,
The Paramount Plus app is no longer available to select from the menu after the most recent Flex box update. It is not listed among the other apps on the home screen, nor is it available when selecting "view all" apps.
Paramount Plus can only be accessed to via voice commands. This is not always a viable option in our household.
I understand that it may not be possible to change the order the apps are listed in, but it is unacceptable for an app not to be listed at all.
Thank you for your time
Official Solution
XfinityArmand
Official Employee
•
1.9K Messages
9 months ago
Hi there @user_2is45v! Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum. We are so glad to hear from you and want to help in any way that we can to ensure you are able to access your Paramount Plus app. Have you been able to reset the Flex device and view the app still?
2
0
user_538152
Visitor
•
4 Messages
9 months ago
I have the same issue. YouTube TV disappeared as well. The update is horrible!
0
user_bdze7e
1 Message
9 months ago
Has anyone found a way to pin apps yet? This is so irritating.
1
user_538152
Visitor
•
4 Messages
9 months ago
Even the aesthetic is awful.
0
user_foku9a
1 Message
9 months ago
Same thing here, YouTube TV and Paramount+. I pay seperately for these services so if it going to be this difficult to access I will just use my smart TV menu
2