Hey there, @user_98hjx3 thanks for reaching out through Xfinity Forums regarding the issue with your audio on your Xfinity Flex box. With the weekend coming up I definitely want to ensure you can relax and enjoy your Flex device. We would be happy to help you with troubleshooting. Have you tried any troubleshooting steps already such as restarting your box and checking all of your wiring?
XfinityJeniece
Official Employee
•
1.9K Messages
8 months ago
Hey there, @user_98hjx3 thanks for reaching out through Xfinity Forums regarding the issue with your audio on your Xfinity Flex box. With the weekend coming up I definitely want to ensure you can relax and enjoy your Flex device. We would be happy to help you with troubleshooting. Have you tried any troubleshooting steps already such as restarting your box and checking all of your wiring?
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