My list is missing
When I add movies to “My List” I get the check mark BUT nothing happens. There isn’t a My List screen or link anywhere on my menu.
Using the voice search opens a Welcome to My List page that doesn’t work and typing “My List” in the word search gets a “That didn’t go as planned…” page.
I have already reset the box, and updated and it.
HOW DO I FIX THIS?
11 months ago
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums! I'm truly sorry to hear that you are having difficulty with the My List feature. I use it a lot to keep track of shows and movies that I'm interested in. I'm more than happy to take a look and see how we can help resolve this for you. I appreciate you providing the steps you've already taken and would like to get a closer look at things on our end. Please send us a direct message to "Xfinity Support" with your full name and address to get started.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it