Visitor
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2 Messages
Issues with HBO Max
I previously had a direct subscription to HBO Max, which I cancelled a few months ago. During the Watch-a-Thon, I could not view all the Free HBO Max content. When I would try, the App would automatically search for my subscription (even displaying my name on its Homepage) and once it found that I was no longer subscribed, it wouldn't enable me watch content. I had no problems with the other channels offered during the promotion.
CCRose1
Contributor
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242 Messages
3 years ago
Hello, @Darkangel248800. Sorry to hear you had issues with HBO Max during our Watch-a-thon, but glad you were able to take advantage of the other content that was available. I will check to see if this was a known issue and see if there can be something done when we do another Watch-a-thon. Did you happen to still be signed in to HBO Max on your cable box even though your subscription had ended?
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