1 Message
I HATE THE XUMO BOX
I’ve had the Xumo box for maybe 2 months and this is my second one and it’s doing the same exact thing the first one does. Will only blink for a minute then turn off. At this point I no longer want this service I’d rather have regular cable
XfinityAirelle
Official Employee
•
2.5K Messages
5 days ago
Totally hear you on this one—and honestly, I’ve been there with tech that just doesn’t cooperate. That’s super frustrating, especially when you’ve already swapped it out once and it’s still acting up. The last thing anyone wants is to sit down for a little downtime and get blinking lights instead of their favorite shows.
We definitely want you to have a smooth, reliable experience, whether it’s with Xumo or any of our other TV options. If Xumo isn’t meeting your needs, let’s look into getting you back to traditional cable with Xfinity TV. You deserve service that just works, no stress attached.
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